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Policies of PeterBlum.com

Policies are subject to change without notice.


All software is delivered as a download.

PeterBlum.com uses SWREG, Inc to handle sales. When selecting a license from this site, you will be redirected to an order entry form on the SWREG, Inc site.

After the order has been approved, you will receive an email from SWREG, Inc with your new serial numbers and instructions to download the product and its license files. Their email domain name is swreg.org.

If your email does not show up, check in your anti-spam software list of blocked messages.

Purchase Orders

SWREG, Inc cannot take purchase orders. Your options are purchase by credit card, check, or PayPal.

Problems or Questions

If you have ordering questions or problems, please contact Peter at plblum@peterblum.com. Each order includes an Order ID and Tracking ID that is sent to you by email after placing the order. Please be sure to include at least one of these in your email.

Source code purchases

You can purchase a license to the source code of each commercial product. Contact Peter at plblum@peterblum.com for pricing and the licensing procedure. Please specify the product that you want.

All source code licenses only permit use on servers where you have valid licenses for the product associated with the source code.


PeterBlum.com products except for source code are offered with a 30 day money back guarantee. You can request a refund up to 30 days from the date of purchase by emailing Peter at plblum@peterblum.com. Please provide order details such as the Order ID or Tracking ID so Peter can locate your order.

No refunds are offered for any source code purchases.

Service Releases and Upgrades

The license is not sold on a subscription basis or with a term limit. Once purchased, you can continue to use it following the rules set out in the license agreement for the product. After the purchase, you may be offered service releases and upgrades.

A service release increments the third element of the version number, like this: 1.1.0 -> 1.1.1. Service releases are released periodically to address bugs and provide minor enhancements.

Service releases are free. To download a service release, return to the PeterBlum.com site. Click on the product and choose the "Get This Update" command near the top of the page. You will be prompted for the email address and serial number from your registration information.

An upgrade increments either the first or second element of the version number, like this: 1.0 -> 1.1 or 1.0 -> 2.0. Upgrades contain significant enhancements.

Upgrades usually have a cost. The price will be determined at the time of the upgrade. The price will be associated with the number and type of licenses that you need to upgrade.

Licenses purchased up to 90 days before the upgrade release date are eligible for a free upgrade for up to 180 days from the original ship date of the upgrade. After that time, the standard upgrade fees apply.

For source code licenses, service releases and upgrades are free. However, upgrades are only available when you also upgrade the product licenses. Follow the above directions for downloading a service release. Provide your registration email address and serial number for the source code.

Trial Versions

Each commercial product can be downloaded with a trial license that expires 30 days after requesting it. The Trial Version is the full product. Go to the product page and click Try It. You will need to enter a valid email address as you will be emailed a password that is used to login and download the software.

If your email does not show up, check in your anti-spam software list of blocked messages. Many users enter an incorrect email address. Consider downloading again after carefully reviewing the email address.

Technical Support

Technical support is free. It is available even before you purchase a license.

Technical support is only offered through email or the PeterBlum.com Forums.

You can contact Technical Support at this email address: support@PeterBlum.com. I (Peter Blum) make every effort to respond quickly with useful information and in a pleasant manner. As the only person at PeterBlum.com, it is easy to imagine that customer support questions will take up all of my time and prevent me from creating updates and new products. As a result, I request the following of you:

  • Please review the product documentation first. Most products include a Troubleshooting section. I make an effort to provide extensive information in the product documentation and continue to update it as customers point out deficiencies.
  • Please try to include as much information about your web form or the problem as possible. I need to fully understand what you are seeing and how you have set things up.
  • If you are getting an error message, provide the entire error message text. If the error message is on a browser, copy the text and paste it into an email. (Its a better way than taking a screen shot.)
  • If you have written code that interacts with my controls or classes, please be sure you have run it through a debugger to determine that it is working in your code or the exact point of failure and error it reports.
  • I cannot offer general ASP.NET or programming mentoring. If your problem is due to your lack of knowledge in ASP.NET or programming, I will give you some initial help and then ask you to find assistance from the many tools available to the .Net community. They include:

Technical support is not an unlimited resource. You are expected to do work like debugging and reading the .net documentation. If I determine that you are using technical support excessively or inappropriately, I will warn you. If the behavior continues, your access to technical support may be discontinued.


I (Peter Blum) really enjoy getting product feedback. I build software for you so it has to fit your needs. I am passionate about creating better software and documentation. If you find anything in the documentation that is confusing, let me know.

To provide feedback, email Peter at contact@PeterBlum.com.